Orders placed Monday through Friday before 12PM EST typically begin processing that day (excluding holidays), although it can take 1-2 business days. Orders placed after 12PM EST on Friday will begin processing the following Monday (excluding holidays).
Virtue Of Consciousness and SYMM offer complimentary standard ground shipping for all full price orders to be shipped within the United States. All jewelry items are accompanied with complimentary USPS priority shipping. Fine art purchases over $1,500 will include complimentary ground shipping.
At checkout U.S. customers have the option to choose 2-day USPS priority flat-rate shipping or standard overnight.
For all other purchases, shipping costs will be calculated at checkout and will be based on your shipping address and estimated weight of your package.
International shipping rates vary. At checkout, shipping costs are calculated based on your location and estimated weight of your package. International orders require shipping and taxes/duties to be paid at checkout.
Please note shipping is NOT refundable. Depending on the shipping address, delivery usually occurs within 7 days once your order has been processed, pending availability and payment verification. An adult signature is always required for delivery.
We cannot change the shipping address or shipping method after checkout
Once an order has been shipped, an email notification will be sent to the email address provided on the order with the shipment’s tracking information.
If your package is unable to be delivered to the provided shipping address due to incorrect shipping address and/or phone number, the package will be returned to the sender (Virtue Of Consciousness / SYMM headquarters) at the customer’s expense. If the receiver is absent upon all delivery attempts, your package will be held at the corresponding shipping carrier for pick up. If the customer fails to pick up the package, it will be returned to the sender (Virtue Of Consciousness / SYMM headquarters) at the customer’s expense.
For international customers, if you refuse receipt of your package, the package will be returned to Virtue Of Consciousness / SYMM headquarters at your expense. The expense includes shipping costs and any duties/taxes the package may have incurred; This amount will be deducted from the total of the amount to be refunded. Packages will be held at customs for 30 days, after which it will be deemed abandoned. Customers who have abandoned a package will forfeit the right to a refund or exchange for their order.
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